We pride ourselves by producing consistently good quality workmanship by our experienced roofers, who are registered with the construction skills certification scheme. All work is supervised and checked by a Manager or a Director on a weekly basis.

To support our customers we have had in place for some time now a customer care department. The Customer Care Department is organised our Customer Care Manager Lee Walker, Office Manager Helena Davies and by our directly employed experienced roofer who specialises in customer care and as such has the correct appearance, personality and care required for this specific delicate task.

We have a customer care procedure in place for responding to defects in an efficient and caring way. From the moment we receive a defect we contact the customer directly to arrange a suitable appointment. We will always honour our appointments, however if we need to alter due to weather for example we will reschedule with the customer. Once we have carried out remedial works we will generate a report for you.

We realise the importance of communication with the customer and maintain dialog at each stage. For further information please contact Lee Walker.